This document forms part of the Cavendish Terms for the www.cavendish.com website (the “Site”) and should be read in conjunction with it. Terms and expressions used in this document but not otherwise defined shall have the same meanings as are ascribed to them in the Cavendish Terms and Conditions.

Introduction

We want you to know that we respect the privacy of every individual who visits the Site and every individual who contacts us or completes an Online Contact Form. We set out below what information we learn about you when you visit the Site, what we do with that information, and how you can change the information we have.
What information do we collect and how do we use it?

When you visit the Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you fill out the Online Contact Form, send us an e-mail message or send us your email address.

If you provide personally identifiable information about yourself such as your name, address, telephone number (“Personal Information”) by registering on a page, by completing an Online Contact Form, by filling out a survey, by emailing us or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.

If you complete the Online Contact Form or send us an email we will use the Personal Information you submit to provide the information you have requested or we believe will be of interest to you. If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified on the Online Contact Form or communication from you.

We may also use your Personal Information to contact you occasionally to notify you about important changes to the Site, new services we will be providing events or articles we think will be of interest to you. [We may also send you our regular Updates by Email].

In addition to the purposes set out above we may use the Personal Information for marketing purposes and market research. This will help us improve our services and the content of the Site.

If you do not want to receive this information or wish us to delete Personal Information you have submitted through the Site please send an e-mail to us at [email protected] or contact us at: 40 Portland Place, London W1B 1NB
Non-Personally-Identifiable Information collected automatically

We may collect information about you that is not personally identifiable, such as the type of Internet browser and operating system you use, or the domain name of the website or the advertisement from which you linked to the Site.

When you view the Site we may store some information on your computer. This information will be in the form of a “Cookie”. “Cookies” are small pieces of information that are stored on your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to tailor the Site or advertisement to reflect your interests and preferences. Most web browsers automatically accept cookies, but you can usually change your browser to prevent all Cookies or receive a warning before a Cookie is stored.
Protection of Personal Information

As required by the UK Data Protection Legislation, we follow strict security measures in the storage and disclosure of Personal Information to prevent unauthorised access.

Disclosure

We may disclose your Personal Information to any of our subsidiary or affiliated companies, to our agents or representatives or to other users for the purposes set out above. This may mean that your Personal Information is transferred outside the European Economic Area (“EEA”). By submitting your Personal Information to us you consent to such transfer even if such transfer is out of the EEA. Please let us know at the address above if you do not consent to the transfer of your Personal Information in this manner.

We may also disclose your Personal Information to third parties where you request certain services or information through the Site. If those services are provided by a third party that third party may need to have your Personal Information in order to fulfil your request and you consent to the transfer or your Personal Information for the purposes of fulfilling your request, even if that third party is not within the EEA.

We do not currently sell, trade or rent Personal Information to third parties. However we may choose to do so in the future but only with trustworthy third parties. Should you not wish us to do use your Personal Information for this purpose please e-mail or write to us at the contact address listed above.

Postings

Any communication or material [(including Postings) you transmit to the Site by email or otherwise for publication may be edited by us or on our behalf, and may or may not be posted to the Site at our sole discretion. Where such communication or material contains Personal Information about you please notify us if you do not wish such Personal Information to be disclosed.

You should be aware that if you voluntarily disclose Personal Information on any User generated pages, that information can be collected and used by others and may result in unsolicited messages from other parties.

Consent

By using the Site you consent to our collection and use of your Personal Information as stated above. If we decide to change our privacy policy, we will post a notice to that effect on the Site and such change will be effectual from the date on which that notice is posted.

Effect

This document forms a part of the Cavendish Terms and Conditions of Use and should be read in conjunction with it. In the event of any inconsistency between the terms of this document and the Cavendish Terms and Conditions of Use, the Cavendish Terms and Conditions of Use shall prevail.

What Are Cookies?

Like the vast majority of other websites, we use ‘cookies’ in order to provide you with the best possible experience when you visit it. Cookies are small text files that are stored on your computer when you visit a web page. They can have many purposes, and among other things may be used to store your preferences, keep you logged into a website, or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed.

Cookies may be stored by the website you are visiting, or by third parties who provide content that is embedded upon the site – such as YouTube videos. Some cookies are deleted automatically when you close your browser, others remain for longer periods – e.g. to retain any website preferences you have set on previous occasions.

By visiting the Cavendish website you consent to cookies being stored on your computer or device. If you wish, you can disable cookies via your browser settings, however some website functionality may not work as expected.

What Cookies are Used on the Cavendish Website?

Below are more details about the cookies that are stored when you visit the Cavendish site. These are broken down into the 4 separate categories proposed by the International Chamber of Commerce (ICC).

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

‘Strictly Necessary’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose: More Info:
PHPSESSID
Cavendish
Cavendish_ws
Cavendish

These cookies may be used to keep track of the current user’s session – for example to provide specific functionality to certain visitors, such as logged in users. Some parts of the website may not function correctly if these cookies are not stored.

 

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most
often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

‘Performance’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose: More Info:
_ga
__gat
__utma
__utmb
__utmc
__utmt
__utmv
__utmz
Google Analytics We use Google Analytics to collect general statistics about website users – such as the number of visitors, most popular pages accessed, typical time spent on the site, broad geographic location of users, details of any errors experienced etc. In turn, this data is used by us to improve the website – e.g. to improve the site navigation or to create new content that is likely to be popular with visitors. More Info »

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

‘Functionality’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose: More Info:
comment_author
comment_author_email
comment_author_url
Cavendish These cookies are stored if you leave a comment on our blog. This is purely for the purposes of storing your name, email address, and URL so that you do not have to re-enter them on future occasions. They are not used for any other purpose. More Info »
NID
SNID
khcookie
testcookie
PREF
(etc)
Google Maps This cookie is stored when you visit pages which include an embedded Google Map. More Info »
hide_cookies_message Cavendish This cookie is stored to prevent the bottom right message about cookies from appearing again, once it has been viewed initially. The cookie is deleted automatically if you close your web browser, so the message will display again if the site is subsequently visited.  

Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

No ‘targeting or advertising’ cookies will be stored by us when a user visits this website.

How can I prevent cookies from being stored?

If you wish, you can set up your web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome etc) to prevent cookies from being stored when you visit a website. Depending on the browser you are using, you can choose just to prevent specific websites from setting cookies (e.g. Cavendish), or alternatively prevent all websites from storing cookies. You may also be able to control the types of cookies that can be stored, and delete any existing cookies that have been stored already. Please be aware that if you choose to do this, some functionality on this website may not work as expected.

Below are some links to pages containing information about how to manage cookies using your web browser:

In addition, if you wish to opt out of statistics being collected by Google Analytics, you can download a plugin provided by Google. To opt out of cookies being set by any third parties for online behavioural advertising, please visit: Your Online Choices (UK)

Please note that we do not have control over any cookies set by third party services. Therefore the cookies stored by these services may vary from those shown above, and may change over time. If you would like to find out more about cookies set by these services and how to manage them, you are encouraged to view the privacy policies for these services.

Further Sources of Information

If you would like further information about cookies, please see the sources of information below: